After applying for an HDFC Bank credit card, the next obvious step is to find out where your application stands. The good part is that HDFC Bank offers several convenient ways to follow the progress of your request — through the website, mobile banking, SMS updates, and customer support.
In this guide, you’ll discover every simple method to check your HDFC credit card status, even if you do not have the reference number available.
1. Check HDFC Credit Card Status Online (Using Application Reference No.)
The quickest method to know your card status is by using the online tracking tool provided on the HDFC website.
How to do it:
- Visit the HDFC Bank’s tracking service page.
- Choose the Credit Card option.
- Type in the application reference number sent to you via SMS or email.
- Provide your registered mobile number.
- Click Submit to view the result.
You might see status updates like:
- Application received
- Under review or in progress
- Approved
- Shipped (with courier tracking information)
- Rejected
This option applies to both completely new applications and card upgrade requests.
2. Track HDFC Credit Card Using Mobile Number + Date of Birth
Lost the reference number? No problem. HDFC also lets you look up your application with just your basic details.
What you need:
- Your registered mobile number
- Date of birth
Steps:
- Visit HDFC’s credit card status page.
- Select the Track By Mobile Number option.
- Enter your phone number and DOB.
- Submit the form.
This will instantly show your current status and also reveal your reference number.
3. Track Through HDFC Mobile Banking App
If you already use the HDFC mobile app, you don’t need to visit the website separately.
Steps:
- Launch the HDFC Mobile Banking App.
- Sign in with your customer ID.
- Navigate to Credit Cards.
- Tap Track Application.
This method works well for users who already have a savings or salary account with HDFC Bank.
4. Track via HDFC NetBanking (For Existing Customers)
Existing HDFC customers can also monitor their card status using NetBanking.
How to check:
- Log in to HDFC NetBanking.
- Go to Cards → Credit Card section.
- Click Track Your Application.
- Enter your registered mobile number.
You’ll get the latest update instantly.
5. Check Credit Card Delivery Through Courier Tracking
Once your application gets approved and the card is dispatched, HDFC sends:
- An SMS with the courier tracking number
- An email containing dispatch details
HDFC generally uses well–known delivery services such as:
- Blue Dart
- Delhivery
- India Post (Speed Post)
To track delivery:
- Open the courier company’s tracking page.
- Enter the tracking number.
- View the expected delivery date.
Usually, the credit card reaches you within 3 to 7 business days after dispatch.
6. Track HDFC Credit Card Using Customer Support
If online tracking does not work or details don’t show up, customer care is the easiest backup option.
HDFC Credit Card Helpline Numbers:
- 1800 266 4332 (toll–free)
- 1860 267 6161
Tell the representative that you want to check the status of your HDFC credit card application.
They will typically ask for:
- Registered mobile number
- PAN
- Date of birth
Once verified, they will share your current status on the call.
7. Common Credit Card Status Terms Explained
| Status | Meaning |
|---|---|
| In Progress | Your documents are being verified |
| Approved | Card application accepted |
| Dispatched | Card has been shipped with tracking details |
| On Hold | Additional information or documents required |
| Rejected | Application not accepted (usually due to credit score or eligibility issues) |
| No Record Found | Incorrect details entered or data not updated yet |
8. Why Your HDFC Tracking May Not Show Results
Sometimes the tracking tool won’t display any information. Common reasons include:
- Incorrect phone number entered
- Wrong reference number
- Data not updated yet
- Temporary server issue
If this happens, wait for a few hours and try again, or simply contact customer support.
Conclusion
Keeping an eye on your HDFC credit card application is quick and stress–free. Whether you prefer using the website, app, NetBanking, or a phone call, you have multiple options. Just keep your mobile number, date of birth, or application reference number handy so you can check your status anytime.
Frequently Asked Questions (FAQ)
1. How can I track my HDFC credit card application without a reference number?
You can check the status using your registered mobile number and date of birth on HDFC’s tracking page. This method also retrieves your reference number automatically.
2. How long does HDFC take to approve a credit card?
Approval time varies, but most applications are processed within 5 to 10 working days if all documents are correct.
3. What does “Application In Progress” mean?
It means HDFC Bank is still reviewing your information, verifying documents, or checking eligibility. No action is required from your side at this stage.
4. Why is my HDFC credit card application showing “On Hold”?
This usually indicates that the bank needs additional documents or clarification. You may receive a call or SMS from HDFC requesting the required information.
5. Can I check HDFC credit card tracking through the mobile app?
Yes. Log in to the HDFC Mobile Banking App, go to the Credit Cards section, and tap on Track Application to view the latest update.
6. How do I track my HDFC credit card delivery after approval?
Once dispatched, HDFC sends a courier tracking number by SMS and email. Use this number on the courier’s website (such as Blue Dart, Delhivery, or Speed Post) to see the delivery status.
7. What does “No Record Found” mean in HDFC tracking?
It indicates that either the details entered are incorrect or your information has not been updated in the system yet. Try again later or contact support.
8. Can I track my HDFC credit card through customer care?
Yes, you can call 1800 266 4332 or 1860 267 6161 and ask for your application status after verifying your mobile number, PAN, and date of birth.
9. Do I need to be an existing HDFC customer to track my credit card status?
No. Even new customers who applied for a credit card through an agent, online form, or branch can check the status using tracking options.
10. How many days does it take to receive the physical HDFC credit card after dispatch?
Delivery generally takes 3 to 7 business days, depending on your location and the courier service used.