You no longer need to stand in long lines at the bank or fill out stacks of paperwork just to open an account.
Thanks to digital banking, Axis Bank now offers a Video KYC process that lets you open your savings account or complete your KYC from the comfort of your home — all through a quick video call.
In this guide, I’ll explain how the Axis Bank Video KYC process works, what you’ll need, and how to get it done in less than 10 minutes.
📹 What is Axis Bank Video KYC?
Axis Bank’s Video KYC is a 100% paperless, contactless process that allows you to complete KYC verification via live video call with a bank official.
✅ No need to visit a branch
✅ No physical document submission
✅ The entire process happens live through your smartphone or laptop in just a few minutes.
It’s available for:
- New savings account opening
- Full KYC for existing customers with limited accounts
- Converting digital accounts (like ASAP) to full-service accounts
🛠️ How to Complete Axis Bank Video KYC – A Simple Step-by-Step Guide
✅ 1. Start Account Opening Online
Visit Axis Bank’s official site or use the Axis Mobile App
Select the account type (e.g., Savings, ASAP, Salary, etc.)
Provide your basic details such as your name, PAN, Aadhaar number, mobile number, and email ID.
✅ 2. Choose “Video KYC” Option
Once your application is submitted, select “Complete KYC via Video”
You’ll either schedule or immediately begin a live video call with a bank official for verification.
✅ 3. Keep These Documents Ready
- PAN Card (original, not photo)
- Aadhaar Number (linked with mobile for OTP)
- A blank white paper and a blue/black pen (for live signature during call)
- Good lighting and stable internet
✅ 4. Join the Live Video Call
- A bank representative will match your face with the photo on your ID during the video call.
- You’ll be asked a few simple questions
- You might be asked to display your PAN card on camera and provide a live signature during the call.
- The entire process takes around 5–7 minutes
✅ 5. Account Gets Activated!
Once KYC is successfully verified, your Axis Bank account is activated within 24–48 hours
You’ll get access to:
- Account number
- Net banking & mobile banking
- Debit card & chequebook (if selected)
💡 Tips to Ensure Smooth Axis Video KYC
- Make sure you’re in a well-lit space with a quiet background to avoid any interruptions during the call
- Use a device with a working camera & mic (phone or laptop)
- Make sure to have your documents and a pen handy before joining the call.
- Ensure stable internet (Wi-Fi or strong mobile data)
❓ FAQs
Q1. Is Axis Bank Video KYC safe and secure?
Yes. The entire process is encrypted, and your data is verified by certified bank officials in real time.
Q2. Can I complete Video KYC from outside India?
No. As per RBI guidelines, you must be physically located in India during the video call.
Q3. What happens if the call fails?
If needed, you can restart the video KYC process later at your convenience. Axis will also send you a retry link on SMS/email.
Q4. Do I need to visit the branch later?
No, once the Video KYC is successfully done, your account is fully verified and you won’t have to visit any branch.
🧾 Final Thoughts
Axis Bank’s Video KYC process is one of the fastest and most convenient ways to open a bank account or complete verification in 2025. Whether you’re working from home, living in another city, or just want a quick, branch-free solution, this method saves time and effort.
💡 Banking from your bedroom? It’s possible now — thanks to Axis Video KYC.